Instant messaging, often shortened to simply “IM” or “IMing,” is the exchange of text messages by way of a software application in real-time. Instant messaging differs from ordinary e-mail in the immediacy of the message exchange and in addition makes a continued exchange simpler than sending e-mail back and forth.
Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple’s iChat now allow voice messaging, file sharing and even video chat when both users have cameras. Some IM applications may use push technology to supply real-time text, which transmits messages character by character, as they are composed. More advanced instant messaging can truly add file transfer, clickable hyperlinks, Voice over IP, or video chat.
The WhatsApp messaging application is the widely used instant messaging application used for sending private and group messages to your contacts- it has made life simpler for folks especially those who are always on the move.
This can be a cross-platform mobile messaging app which allows you to exchange messages and never have to pay for SMS. Along with bulk sms messaging the users can make groups, send each other unlimited images, video and audio media messages.
WhatsApp application development process was created so as to operate on all mobile platforms like android, iOS and windows.These application have become ideal for our organizations, its creates employe data, employe information and helping increasingly more organizations these days have started using an application like whats app to streamline and automate communication flow process within the business.
A larger chunk of the companies have made significant efforts in helping their people adopt an application like this and use it as part of their daily routine.
Many inter and intra department automation could be brought by the application form by allowing sharing of files, images etc. and decide making process faster than previously with greater management control and informed decisions.
There is a growing demand to handle the ever growing and highly dynamic customer needs and requirements therefore in such a case having an application such as this can help in reaching the desired business objectives and outcomes by streamlining the communication process.
The success of these chat applications depends a lot on the UI/UX design of the application form since it needs a higher-level of user engagement dimension in order that it is accepted as part of a culture and in addition since most of the people who might use chat applications are youth.
WhatsApp application Messenger has been increasingly used by corporates to handle communication and information sharing flow between its visitors to foster greater degree of team collaborations thereby streamlining and automating various processes which ultimately leads to higher amount of performance and improved efficiency levels.